Passport Biometric Verification. Pakistan’s passport application system has received a major digital upgrade. The Passports Department has introduced a new online biometric verification method through NADRA Pak-ID mobile app. This update finally resolves the fingerprint issues that many applicants, especially overseas Pakistanis, were facing during online passport applications.
The new system makes passport verification faster, smoother, and more reliable. It also adds a facial verification option for users whose fingerprints cannot be captured successfully.
Why This Update Was Needed
For months, online passport applicants reported repeated fingerprint verification failures. These issues were common among overseas Pakistanis and senior citizens. Many applications remained stuck at the biometric stage, causing delays and frustration.
According to Director General Passports, Mustafa Jamal Qazi, these problems were taken seriously. The new Pak-ID integration is designed to remove technical errors and improve access to passport services worldwide.
This step is part of Pakistan’s broader shift toward digital public services.
What Is the Pak-ID App?
Pak-ID is NADRA official mobile application. It allows citizens to verify identity details, submit biometrics, and complete digital verification for government services.
With the latest update, the Pak-ID app now supports passport fingerprint and facial verification for DGIP online passport applications.
The app is available on both Android and iOS.
Who Benefits the Most from This System
This new verification method is especially helpful for:
- Overseas Pakistanis applying from abroad
- Senior citizens with weak fingerprints
- Applicants facing repeated biometric failures
- Users who cannot visit passport offices easily
The process removes the need for physical visits in most cases.
How to Verify Passport Fingerprints Using the Pak-ID App
The new process is simple and fully online. Follow these steps carefully.
- First, start your passport application on the DGIP e-Services portal. Complete the form until you reach the biometric stage. At this point, you will see a Passport Tracking ID. Save this ID.
- Next, open the Pak-ID mobile app on your phone. Choose the option labeled Online Passport.
- Enter your CNIC or NICOP number along with the Passport Tracking ID. This links your passport application with the app.
- Now, use the app’s camera-based tool to capture your fingerprints. Follow the on-screen instructions and keep your hands steady.
- If fingerprint capture fails, do not worry. The system automatically offers a facial verification option. Scan your face as guided in the app.
- Once verification is successful, the biometric status updates automatically on the DGIP portal. You can then proceed with payment and submit your application.
What Happens After Verification
After successful biometric or facial verification:
- Your application status updates automatically
- Payment options become available
- No extra biometric appointment is required
- The passport process continues without delay
This reduces processing time and human error.
Security and Data Protection
Both NADRA and DGIP use encrypted systems for biometric data. Information submitted through the Pak-ID app is securely linked with NADRA’s database. No biometric data is stored on personal devices.
This ensures privacy, accuracy, and compliance with national security standards.
Common Issues and Practical Tips
Ensure good lighting while capturing fingerprints or facial scans. Clean your camera lens before starting. Use a stable internet connection. Follow the app instructions carefully and avoid rushing the process.
If verification fails multiple times, restart the app and try again.
Conclusion
The integration of the Pak-ID app with online passport services is a major relief for Pakistani citizens worldwide. It fixes long-standing biometric issues and brings true convenience to digital passport applications.
For overseas Pakistanis and senior citizens, this update saves time, effort, and unnecessary travel. It also shows clear progress toward a fully digital and citizen-friendly passport system.
